Terms of service
TERMS & CONDITIONS
Last Updated: August 17, 2026
Welcome to FormeStudio LLC.
These Terms & Conditions (“Terms”) govern your access to and use of www.formestudiollc.com (the “Website”), including purchases made through the Website.
The Website is operated by FormeStudio LLC, a Florida limited liability company (“FormeStudio,” “we,” “us,” or “our”).
By accessing our Website, placing an order, or using our services, you agree to these Terms.
Please read them carefully before making a purchase.
1. Our Products
FormeStudio offers a curated selection of design products, including:
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Glassware.
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Crystal.
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Vases.
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Bowls.
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Tableware and decorative objects.
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Rugs.
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Home accessories.
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Custom and made-to-order pieces.
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Other furniture, décor, lighting, art, and design products that may be added to our collection.
Our collections may include products manufactured by independent brands, designers, artisans, and manufacturers located in the United States and internationally.
Product availability may change without notice.
2. Product Images, Colors & Descriptions
We make reasonable efforts to present our products, colors, dimensions, materials, finishes, and descriptions as accurately as possible.
However, the appearance of a product may vary depending on:
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Your screen or device settings.
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Lighting conditions.
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Photography.
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Natural materials.
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Handmade production methods.
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Manufacturing variations.
We cannot guarantee that colors displayed on your screen will exactly match the physical product.
Product photographs are intended to represent the product but may not reproduce every detail exactly.
3. Handmade Glass & Crystal
Some FormeStudio glass and crystal products are handmade, mouth-blown, hand-cut, hand-finished, or produced using traditional artisanal techniques.
As a result, individual pieces may display subtle variations in:
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Shape.
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Thickness.
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Color.
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Texture.
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Pattern.
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Dimensions.
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Finish.
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Other characteristics resulting from the production process.
Reasonable variations that fall within the manufacturer's normal production standards are part of the individual character of handcrafted products and are not considered defects.
4. Rugs & Natural Materials
Rugs and other products made from natural or handcrafted materials may display variations in:
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Fiber.
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Weave.
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Texture.
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Color.
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Pattern.
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Pile.
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Dimensions.
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Finish.
Minor variations resulting from handcrafted production or natural materials are not necessarily manufacturing defects.
Product dimensions are approximate unless expressly stated otherwise and may vary within reasonable manufacturer tolerances.
5. Pricing
All prices displayed on the Website are shown in U.S. dollars (USD) unless otherwise indicated.
Prices may change at any time without notice.
The price charged for an order will generally be the price displayed at the time the order is submitted, subject to correction of errors as described below.
Shipping, delivery, taxes, and any other applicable charges are calculated separately unless expressly stated otherwise.
FormeStudio does not currently offer free shipping.
Applicable shipping charges will be displayed during checkout or otherwise communicated before the order is finalized.
6. Pricing & Website Errors
Although we make every reasonable effort to maintain accurate information, the Website may occasionally contain:
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Pricing errors.
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Typographical errors.
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Incorrect product information.
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Incorrect availability information.
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Incorrect dimensions or specifications.
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Other inadvertent errors.
We reserve the right to correct errors or inaccuracies and to update information at any time.
If an error materially affects an order you have already placed, we will contact you.
Where appropriate, you will be given the opportunity to proceed with the corrected information or cancel the affected item for a refund.
7. Orders & Order Acceptance
Submitting an order through the Website constitutes an offer to purchase the products in your order.
An automatically generated order confirmation does not necessarily constitute final acceptance of the order.
FormeStudio reserves the right, subject to applicable law, to decline or cancel an order for legitimate reasons, including:
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Product unavailability.
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Inventory errors.
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Pricing or product-information errors.
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Suspected fraudulent activity.
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Payment authorization problems.
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Shipping restrictions.
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An inability to fulfill the order.
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An order that violates these Terms.
If we cancel an order after payment has been collected, the amount paid for the canceled merchandise will be refunded in accordance with applicable law.
8. Product Availability
Certain products may be available only in limited quantities.
Adding a product to your shopping cart does not reserve the item.
Inventory availability may change before checkout is completed.
In the unlikely event that an item becomes unavailable after you place your order, we will contact you and provide an appropriate option, which may include cancellation and refund of the unavailable item.
9. Custom, Made-to-Order & Special-Order Products
FormeStudio may offer custom, made-to-order, personalized, modified, or special-order products, including products manufactured according to a customer's selected:
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Dimensions.
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Colors.
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Materials.
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Finishes.
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Patterns.
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Configurations.
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Specifications.
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Quantities.
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Other customized requirements.
Customers are responsible for carefully reviewing and approving all applicable specifications before the order is submitted to the manufacturer or artisan.
This includes reviewing measurements, finishes, materials, colors, quantities, and other selections.
Once a custom, made-to-order, or special-order product has been submitted to the manufacturer, ordered from the supplier, or entered production, the order generally cannot be changed, canceled, returned, exchanged, or refunded, except where required by applicable law or expressly agreed to by FormeStudio in writing.
Custom, made-to-order, personalized, and special-order products are considered Final Sale once production has commenced.
10. Production Lead Times & Delays
Production lead times provided for custom, made-to-order, personalized, or special-order products are estimates only.
Unless FormeStudio expressly confirms otherwise in writing, an estimated production lead time is not a guaranteed completion date, shipping date, or delivery date.
Production schedules may change because of circumstances including:
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Manufacturer or artisan production schedules.
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Material shortages.
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Component availability.
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Handmade or artisanal production processes.
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Quality-control requirements.
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Factory closures.
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Manufacturer holidays.
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Supplier delays.
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Transportation or logistics disruptions.
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Customs procedures.
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Weather events.
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Labor interruptions.
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Force majeure events.
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Other circumstances outside FormeStudio's reasonable control.
Because FormeStudio works with independent manufacturers, designers, artisans, and suppliers, FormeStudio is not responsible for production delays caused by those third parties or circumstances outside FormeStudio's reasonable control.
A production delay, by itself, does not constitute a defect in the merchandise.
FormeStudio will make reasonable efforts to communicate material changes to an anticipated production or shipping schedule.
Where applicable law requires us to obtain consent to a revised shipping date, provide a cancellation option, or issue a refund because of a delay, FormeStudio will comply with those requirements.
To the maximum extent permitted by law, FormeStudio is not responsible for indirect, incidental, or consequential expenses arising from a production, shipping, or delivery delay, including expenses associated with:
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Contractors.
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Installers.
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Interior designers.
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Construction schedules.
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Travel.
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Accommodation.
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Events.
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Storage arrangements.
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Project deadlines.
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Other third-party commitments.
Customers should therefore avoid scheduling installation, construction work, events, or other time-sensitive arrangements until merchandise has been received and inspected.
11. Custom & Handmade Product Variations
Custom and handcrafted products may display reasonable variations in:
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Color.
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Tone.
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Texture.
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Dimensions.
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Finish.
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Pattern.
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Grain.
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Veining.
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Shape.
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Other characteristics.
Such variations may arise from natural materials, handmade production techniques, or normal manufacturing tolerances.
These characteristics are not considered defects when they fall within reasonable manufacturing tolerances or the manufacturer's normal quality standards.
12. Payment
Payment must be made using one of the payment methods offered during checkout.
By providing payment information, you represent that:
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You are authorized to use the payment method.
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The information provided is accurate.
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You authorize the applicable payment provider to process the transaction.
Payments may be processed through Shopify and/or authorized third-party payment providers.
FormeStudio does not generally receive or store your complete payment card number.
13. Taxes
Applicable sales tax and other legally required taxes will be calculated and collected as required by law.
Customers are responsible for any taxes, duties, fees, or charges applicable to their purchase that are not collected by FormeStudio at checkout, where permitted by law.
14. Shipping & Delivery
Shipping charges are calculated based on factors that may include:
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Product.
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Size and weight.
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Packaging requirements.
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Destination.
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Shipping method.
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Carrier.
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Delivery service requested.
Any shipping or delivery dates communicated by FormeStudio are estimates unless expressly stated otherwise in writing.
We make reasonable efforts to fulfill orders within the estimated timeframe provided.
Delays may occur because of carriers, weather, transportation networks, manufacturers, suppliers, customs, or circumstances outside our reasonable control.
Nothing in these Terms limits any rights you may have under applicable law regarding delayed or undelivered merchandise.
15. Delivery Information
You are responsible for providing a complete and accurate shipping address and contact information.
Please verify your:
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Name.
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Street address.
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Apartment or unit number.
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ZIP code.
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Telephone number.
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Email address.
before submitting your order.
Additional shipping, storage, redelivery, address-correction, or carrier charges resulting from incorrect or incomplete information supplied by the customer may be the customer's responsibility where permitted by law.
16. Inspecting Your Order
Please inspect your merchandise as soon as reasonably possible after delivery.
Glass, crystal, and decorative objects may be fragile, and shipping damage should be reported promptly.
If an item arrives damaged, defective, or incorrect, please contact:
We ask that shipping damage be reported as soon as possible, preferably within 48 hours of delivery, together with photographs of:
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The product.
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The damage.
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The exterior shipping carton.
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The interior packaging.
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Any shipping label or other relevant information.
Please retain all original packaging until the matter has been resolved.
Additional information regarding damaged products is contained in our Return & Refund Policy.
17. Returns & Refunds
Returns, exchanges, cancellations, damaged merchandise, and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
Eligible merchandise may currently be returned within 30 calendar days of delivery, subject to the conditions and exclusions contained in our Return & Refund Policy.
Original shipping charges are non-refundable for discretionary returns.
Customers are responsible for return shipping on discretionary returns.
Eligible rug returns are subject to the applicable 15% restocking fee described in our Return & Refund Policy.
Please review the complete Return & Refund Policy before placing an order.
18. Final Sale Products
Certain merchandise may be designated as:
FINAL SALE
Products identified as Final Sale cannot be returned or exchanged except where required by applicable law or where the product arrives damaged, defective, or incorrect.
Final Sale products may include:
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Custom products.
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Made-to-order products.
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Personalized products.
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Special-order products.
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Custom-size rugs.
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Products altered at a customer's request.
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Clearance products specifically identified as Final Sale.
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Other items expressly identified as Final Sale on the product page or order documentation.
19. Order Cancellations
If you wish to cancel an order, please contact FormeStudio as soon as possible.
Cancellation is not guaranteed.
In-stock merchandise may generally be canceled before it enters the shipping or fulfillment process.
Once an in-stock product has shipped, cancellation is no longer possible and the order will instead be subject to our Return & Refund Policy.
Custom, made-to-order, personalized, or special-order products generally cannot be canceled once they have been submitted to the manufacturer, supplier, or artisan, or once production has begun.
20. Promotions & Discount Codes
From time to time, FormeStudio may offer promotional pricing or discount codes.
Unless otherwise stated:
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Promotions cannot be combined.
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Discounts have no cash value.
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Discounts cannot be applied retroactively to previous purchases.
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Promotions may be limited to specific products, categories, quantities, customers, or dates.
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Certain brands or products may be excluded.
We reserve the right to modify or end promotions at any time, subject to applicable law.
21. Intellectual Property
The Website and its content, including where applicable:
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FormeStudio's name.
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Logos.
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Branding.
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Website design.
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Text.
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Graphics.
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Photography owned by FormeStudio.
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Videos.
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Product presentations.
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Editorial content.
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Layout.
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Collection curation.
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Other original content.
are owned by, licensed to, or lawfully used by FormeStudio and are protected by applicable intellectual property laws.
Manufacturer, designer, and brand names, photographs, trademarks, and other intellectual property appearing on the Website may belong to their respective owners.
You may use the Website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, commercially exploit, modify, republish, or systematically copy FormeStudio Website content without authorization from FormeStudio or the applicable rights holder.
22. Reviews, Comments & Other Content
If you submit a review, photograph, comment, feedback, or other content to FormeStudio, you represent that:
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You have the right to provide the content.
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The content is not unlawful or fraudulent.
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It does not knowingly violate another person's intellectual property or privacy rights.
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It does not contain malicious software or harmful code.
Where you expressly submit content for publication on our Website or social channels, you grant FormeStudio a non-exclusive right to use, reproduce, display, and publish that content in connection with our business, subject to applicable law.
23. Prohibited Uses
You may not use the Website:
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For unlawful or fraudulent purposes.
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To violate applicable laws or regulations.
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To infringe intellectual property rights.
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To transmit malicious software, viruses, or harmful code.
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To interfere with the security or operation of the Website.
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To attempt unauthorized access to our systems.
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To collect personal information about other users unlawfully.
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To impersonate another person.
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To place fraudulent orders.
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To engage in automated scraping or extraction that materially interferes with the Website or violates applicable law.
We may restrict access to the Website when reasonably necessary to protect FormeStudio, our customers, or our systems.
24. Third-Party Services & Links
The Website may use or contain links to services operated by third parties, including payment processors, shipping providers, social media platforms, designers, manufacturers, or other websites.
We do not control third-party websites and are not responsible for their independent content, availability, privacy practices, or terms.
Your use of a third-party service may be subject to that third party's own terms and policies.
25. Website Availability
We work to maintain reliable access to our Website but cannot guarantee that it will always operate without interruptions, delays, errors, or technical problems.
We may update, modify, suspend, or maintain portions of the Website as reasonably necessary.
26. Disclaimer of Warranties
Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.
To the maximum extent permitted by applicable law, the Website and its content are provided on an “as available” basis.
We do not guarantee that the Website will be uninterrupted, error-free, or completely free from harmful components.
Any manufacturer warranty applicable to a particular product will be subject to the manufacturer's terms and conditions.
27. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.
To the maximum extent permitted by applicable law, FormeStudio LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of, or inability to use, the Website.
To the maximum extent permitted by applicable law, FormeStudio is also not responsible for indirect or consequential damages resulting from delays caused by third-party manufacturers, artisans, suppliers, carriers, freight providers, or circumstances outside FormeStudio's reasonable control.
Any limitation of liability relating to purchased merchandise remains subject to applicable consumer protection laws, warranties, and other rights that cannot legally be waived.
28. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how personal information may be collected, used, and disclosed.
Please review our Privacy Policy for additional information.
29. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, where appropriate, severed from these Terms.
The remaining provisions will continue in effect.
30. No Waiver
Our failure to enforce a provision of these Terms on one occasion does not constitute a waiver of our right to enforce that provision or another provision in the future.
31. Governing Law
These Terms and your use of the Website are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable federal law or mandatory consumer protection laws provide otherwise.
Subject to any rights that cannot legally be waived, disputes arising from these Terms will be subject to the jurisdiction of the appropriate courts located in Miami-Dade County, Florida.
32. Changes to These Terms
We may update these Terms periodically to reflect changes in:
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Our products.
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Our Website.
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Our business operations.
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Applicable law.
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Our policies and practices.
Any revised Terms will be posted on this page with an updated Last Updated date.
Changes will apply prospectively as required by applicable law.
33. Contact Us
Questions concerning these Terms may be directed to:
FormeStudio LLC
Miami, Florida
United States
Email: info@formestudiollc.com
